Several Restaurant Managers Complied with Orders from a Telephone Caller

question 34

Multiple Choice

Several restaurant managers complied with orders from a telephone caller, posing as a police officer, to strip search a customer or employee. This is an example of the power of _____ on compliance.

• A) group influence
• B) personality factors
• C) the closeness of authority
• D) the legitimacy of authority

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Definitions:

Strong Presence

The ability to command attention and convey confidence and authority in personal or professional settings.

High Visibility

Refers to the extent to which an individual's actions or performance is noticeable to others, particularly within a work context.

Cross-cultural Factor

Elements that vary between cultures and can influence how people interpret behaviors, communications, and norms.

Information Technology

The use of computers, storage, networking, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data.