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Mary Is Interviewing a Fresh College Graduate for a Position

question 11

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Mary is interviewing a fresh college graduate for a position on her team. By the second question, she realizes that the boy is nervous and tense. So she takes a step back and begins to explain the job, the role, and the expectations from the person in that role. She does all this with a smile and in a relaxed manner. Her aim is to get the interviewee into a relaxed mood and then begin to ask him questions. What was Mary doing through these gestures?


Definitions:

Task Demands

The aspects of a job or task that require mental or physical effort, setting the baseline for what is expected in performance.

Physical Demands

The requirements for physical effort and stamina that a job entails.

Downsizing

The reduction of an organization's workforce to improve efficiency, performance, or competitiveness, often involving layoffs.

Institutional Programs

Programs developed and implemented by organizations or institutions, often aimed at achieving certain goals or standards.

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