Which of the Following Is NOT One of the Characteristics

question 30

Multiple Choice

Which of the following is NOT one of the characteristics of effective service leadership according to Pernille Spiers-Lopez of IKEA?

• A)being authentic and not afraid to face mistakes
• B)self-examination
• C)putting in extra hours beyond the 40 hour work week
• D)personal values
• E)trusting the people around, and being trusted

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Definitions:

Groschens

Historically, small coins used in various European countries, symbolizing a small amount of currency.

Coconuts

A large, nutritious tropical fruit with a hard shell, edible white flesh, and clear liquid inside, often used in food and beverages.

Supply

The total amount of a specific good or service that is available to consumers, often influenced by factors such as price, production costs, and market demand.

Demand

The desire of purchasers, consumers, clients, or agents for a particular good or service, backed by the ability and willingness to pay a price.