Which of the Following Is a Component of Service Performance

question 9

Multiple Choice

Which of the following is a component of service performance discussed under the operations function?

• A)Role of marketing
• B)Competitive appeal
• C)Introduction of new technology
• D)Customer profile
• E)Workforce

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Definitions:

Peaks

Points of maximum amplitude or intensity, often used in the context of graphs or spectra.

Conditional Probabilities

The probability of an event occurring given that another event has already occurred, often symbolized as P(A|B).

State Contracts

Agreements entered into by state governments for the procurement of goods and services or for undertaking projects.

Construction Company

A business entity engaged in the building, design, or execution of construction projects such as buildings, roads, or bridges.