As a Result of the Process of Service Delivery Speeding

question 23

Multiple Choice

As a result of the process of service delivery speeding up, with customers demanding faster service and faster responses when things go wrong, managers now spend up to ____________ of their time leading.

• A)10 percent
• B)25 percent
• C)40 percent
• D)65 percent
• E)80 percent

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Definitions:

Extra-cellular Substances

Biochemical compounds found outside of cells that provide structural and biochemical support to surrounding cells.

Specialized Cells

Cells differentiated to perform specific functions necessary for the organism's survival, such as nerve cells, muscle cells, or blood cells.

Tissue

Groups of similar cells and their extracellular matrix from the same origin that together carry out a specific function.

Embryonic Germ Layer

One of the three primary layers of cells (endoderm, mesoderm, ectoderm) in the very early embryo that gives rise to all the body's organs and tissues.