The First Step in Developing a Service Blueprint Is ____________

question 25

Multiple Choice

The first step in developing a service blueprint is ____________.

• A)to reach a consensus on which activities are more important than others
• B)to identify all the key activities involved in creating and delivering the service
• C)to identify the links between a set of alternative service possibilities
• D)to identify the key employees who will be enacting the service blueprint
• E)to identify the key customers who will be participating in the service

---

Definitions:

Anterior Tibial Artery

The main artery that supplies blood to the anterior portion of the lower leg, originating from the popliteal artery.

Renal Artery

A blood vessel that supplies oxygenated blood to the kidneys.

Suprarenal Artery

Blood vessels that supply blood to the adrenal glands located above the kidneys.

Femoral Artery

A major artery in the thigh that supplies oxygenated blood to the lower part of the body.