Match the Term with Its Definition

question 88

Multiple Choice

Match the term with its definition
-A principle that maintains that 80 percent of a company's sales will come from 20 percent of its customers

• A)80/20 principle
• B)customer database
• C)customer segmentation strategy
• D)evaluative criteria
• E)evoked set
• F)post-purchase dissonance
• G)recency-frequency-monetary analysis
• H)social classes
• I)touch point
• J)transactional relationship

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Definitions:

Role Ambiguity

The uncertainty experienced by an individual regarding the expectations and responsibilities associated with their role in a professional or social context.

Involved Grandparents

Grandparents who actively participate in their grandchildren's lives, providing support, nurture, and guidance.

Asian American

A term referring to Americans of Asian descent, encompassing a wide range of ethnicities, cultures, and histories.

African American Grandparents

Grandparents within the African American community, often playing significant roles in family structure, including as primary caregivers or cultural conveyors.