________ CRM Includes Customer-Facing Applications Such as Tools for Sales

question 69

Multiple Choice

________ CRM includes customer-facing applications such as tools for sales force automation,call center and customer service support,and marketing automation.

• A)Analytical
• B)Employee
• C)Operational
• D)Partner
• E)Next-generation

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Definitions:

Follow-Up Letter

A correspondence sent after an initial meeting, interview, or conversation to express appreciation, summarize key points, or remind of next steps.

Résumé

A document summarizing an individual's professional qualifications, including their education, experience, and skills, typically used for job applications.

Application Letter

A formal letter written by a job seeker to apply for a position, emphasizing how their background makes them a suitable candidate.

Opening Paragraph

The initial section of a piece of writing that introduces the topic, sets the tone, and provides a preview of what is to follow.