Which of the Following Types of System Would You Use

question 9

Multiple Choice

Which of the following types of system would you use to manage relationships with your customers?

• A)CRM
• B)MIS
• C)CLE
• D)CLU
• E)KMS

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Definitions:

Goods

Tangible products or commodities that can be bought, sold, or traded and are typically used to satisfy wants or needs.

Buying and Selling

Refers to the basic economic activities involving the exchange of goods or services for money between buyers and sellers.

Services

are intangible products such as healthcare, education, and financial advice that fulfill consumer needs and wants without resulting in the ownership of physical goods.

Tertiary Sector

The segment of the economy that provides services rather than goods, including industries such as retail, healthcare, and education.