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Larry has difficulty organizing his daily schedule of work responsibilities. He often makes careless mistakes or fails to complete his work because he is easily distracted. Larry's behavior is most characteristic of
Empathy
The capacity to understand and share the feelings or experiences of another person, fostering stronger communication and relationships.
Disappointment
The feeling of sadness or displeasure caused by the non-fulfillment of one's hopes or expectations.
Bad-News Message
A communication that conveys disappointing, unfavorable, or negative information to the receiver.
Goodwill
An intangible asset that represents the value of a business's reputation, brand, and customer relationships.
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