An OTA Is Working with a Client Who Has Recently

question 14

Multiple Choice

An OTA is working with a client who has recently sustained a spinal cord injury. While talking with the client and asking about what activities she enjoys doing, the client tends to state that everything is just a blur and that she cannot recall what she enjoyed doing. What might the client most likely be experiencing?

• A) Shock
• B) Refusal
• C) Denial
• D) Anger

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Definitions:

Micro Division

A smaller, specialized unit within a larger organization or company that focuses on a specific aspect of the company's overall business.

Service Department Allocations

The process of distributing overhead costs from service departments to producing departments based on a predetermined criterion.

Income

The revenue that a business or individual receives within a specified period, including wages, profits, rents, and other earned amounts.

Residual Income

Income that remains after deducting all costs, expenses, and taxes necessary to sustain the operation of the business.