In CRM,techniques Are Used to Sift Through Data and Dig

question 133

Multiple Choice

In CRM,techniques are used to sift through data and dig out interesting findings about customers.

• A)customer loyalty management
• B)value network
• C)data warehousing
• D)customer strategy
• E)data mining

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Definitions:

Page Layout View

A view mode in word processing and spreadsheet software that displays the document as it would appear on a printed page, including margins, headers, and footers.

Normal View

The default display mode in many word processing and spreadsheet applications, focusing on content creation and editing without extensive layout elements.

Page Break Preview

Page Break Preview is a feature in spreadsheet applications that allows users to see where pages will break when printed, enabling adjustments to layout to ensure proper pagination.

Workbook

A Workbook is a file containing one or more spreadsheets, used in programs like Microsoft Excel for organizing data.