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How Can a Customer Database Be Used as a Relationship-Building

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How can a customer database be used as a relationship-building tool?


Definitions:

Hippocampus

A region of the brain that is crucial for memory formation, navigation, and the processing of emotional responses.

Aversive Racism

A form of racism that manifests in subtle, often unconscious discriminatory actions despite individuals' avowal of non-prejudiced views.

Institutional Racism

Discriminatory practices and policies that create and perpetuate inequalities based on race within institutions and society.

Stereotype Threat

The anxiety or performance decline that occurs when individuals feel at risk of conforming to stereotypes about their social group.

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