Which of the Following Is the First Step in a Business

question 49

Multiple Choice

Which of the following is the first step in a business process management (BPM) cycle?

• A) defining business process requirements
• B) creating models of business processes
• C) implementing the needed business processes
• D) assessing business process effectiveness

---

Definitions:

Social Media

Online platforms that enable users to create and share content or to participate in social networking.

Social Care

Customer service provided through social media platforms, where businesses address customer concerns, answer questions, and offer support.

Hospitals

Medical institutions dedicated to diagnosing, treating, and often rehabilitating patients with various health conditions.

Artificial Intelligence

The simulation of human intelligence by machines, enabling them to perform tasks that typically require human intelligence, such as learning, decision making, and problem-solving.