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While processing a purchase order, if a customer's request for special terms is disapproved, the cost of checking availability and credit is wasted.
Performance Measurement
The process of evaluating and assessing an individual's or organization's work or performance against predefined objectives or standards.
Time Lag
The delay between a cause or action and its effect or outcome.
Competitive Benchmarking
A process where a company measures its performance or processes against those of its competitors to identify improvements or strategies.
Industry Benchmarking
A process of measuring a company's performance, operations, or processes against the best practices from other companies within the same industry.
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