Cheryl Inc

question 41

Multiple Choice

Cheryl Inc., a leading cosmetics manufacturer, wants to identify its most valued customers. Each customer is assigned an RFM score based on their purchasing patterns. One of their valued customers has an RFM score of 545. In this case, the ideal action for Cheryl's sales team is to ________.

• A) up-sell more expensive goods to this customer
• B) contact this customer immediately
• C) not waste any time on this customer
• D) set up an automated contact system for this customer

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Definitions:

Learning Experiences

Refers to the process through which knowledge, skills, habits, and attitudes are acquired, typically through various forms of instruction or observed experiences.

Taste Preferences

Individual differences in the liking or disliking of certain food flavors, often influenced by genetic, cultural, and experiential factors.

Spices

Substances, often derived from plants, used to flavor or color food.

Homeostasis

The self-regulating process by which biological systems maintain stability while adjusting to conditions that are optimal for survival.