Julie Called the Customer Service Department Because Her Address Was

question 38

Multiple Choice

Julie called the customer service department because her address was correct on the website, but incorrect on the internal website the company is experiencing a(n) ________.

• A) data integrity problem
• B) information system issue
• C) information silo problem
• D) operations issue

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Definitions:

Taft-Hartley Act

A 1947 U.S. federal law that restricts the activities and power of labor unions.

Union Shop Contracts

Agreements requiring employees to join a union within a certain period after being hired.

Right-To-Work State

A state that prohibits agreements between labor unions and employers that make membership, payment of union dues, or fees a condition of employment, either before or after hiring.

Moderate Union

A labor union that adopts a less confrontational stance towards employers and focuses on negotiation and compromise.