The Last Phase of the Customer Life Cycle Is Relationship

question 2

True/False

The last phase of the customer life cycle is relationship management.

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Definitions:

Low-Waste Approach

A strategy or lifestyle choice focusing on reducing the amount of waste generated by adopting practices like reusing, recycling, and choosing products that are made to last.

Built-In Obsolescence

is a design policy for products that ensures they become outdated or non-functional after a certain period, encouraging consumers to purchase new items.

Low-Waste Society

A society that emphasizes reducing the amount of waste generated through practices like reuse, recycling, and responsible consumption.

Hazardous Wastes

Waste materials that are dangerous or potentially harmful to human health or the environment.