Automation of a Process Activity Consists of Moving Work from the ________

question 1

Multiple Choice

Automation of a process activity consists of moving work from the ________ of the symmetrical five-component framework.

• A) software side to the human side
• B) data side to the procedure side
• C) human side to the computer side
• D) software side to the hardware side

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Definitions:

Time-Based Management

An approach focusing on reducing the time needed to complete processes and tasks, thereby improving productivity and efficiency.

Measuring Performance

The process of evaluating the effectiveness and efficiency of actions or outputs, often using key performance indicators (KPIs).

Market Level Activities

Actions or operations aimed at reaching, influencing, or assessing the targeted market segment.

Customer Level Activities

Customer level activities are actions or tasks performed by a company that are directly associated with serving specific customers, including support, customization, and delivery services.