Which of the Following Is False as It Relates to Quality

question 33

Multiple Choice

Which of the following is false as it relates to quality?

• A)Quality is the total of all characteristics of a product or service that impacts on its ability to meet the needs of a specific person.
• B)Quality must always be viewed from the user's perspective.
• C)Quality is never concerned with what the user thinks,feels,or deems important.
• D)The definition of quality has evolved through time and is more currently comprehensive than in the past.

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Definitions:

Internal Messages

Communication within an organization intended for employees or members, focusing on policies, procedures, or official announcements.

Organization

An organization refers to a structured group of people with a specific purpose, goals, or mission, such as businesses, governmental bodies, or charitable groups.

Media Advertisements

Paid communications through various media channels aimed at informing, persuading, or reminding consumers about products, services, or brands.

Noisy Environment

An environment with a high level of background noise that can interfere with the ability to hear or concentrate.