Ken Is Preparing a Persuasive Message for Business Owners in His

question 29

True/False

Ken is preparing a persuasive message for business owners in his community. Before he writes his message, he should try to understand the characteristics these owners have in common, such as their goals and their educational status.

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Definitions:

Lawn Care

The practice of maintaining and taking care of gardens, especially grassy areas, through activities such as mowing, fertilization, and weed control.

Dry Cleaners

Businesses specializing in cleaning clothes and textiles using a chemical solvent rather than water, often for materials that cannot withstand the conventional laundering process.

Janitorial Services

Professional cleaning services provided to businesses, organizations, and residential buildings, including tasks like cleaning, trash removal, and maintenance.

Experience Properties

Characteristics of a product or service that can be assessed only through direct use or consumption.