Which of the Following Is True of Adjustment Messages

question 58

Multiple Choice

Which of the following is true of adjustment messages?

• A)The inclusion of sales promotional material in such messages is strictly avoided.
• B)They provide an opportunity for businesses to build a good reputation.
• C) The word "grant" is routinely used in these messages while responding to customers.
• D) They are usually written to customers requesting them to take back their claim.

---

Definitions:

Spelling

Spelling is the act of forming words correctly from their constituent letters, according to agreed conventions.

Mnemonic

A learning technique that aids in memory retention or retrieval by associating complex information with simple patterns, phrases, or acronyms.

Sensory Memory

The shortest-term element of memory that acts as a buffer for stimuli received through the senses; a type of storage that holds sensory information very briefly.

Semantically

Semantically refers to the relation of something to the meaning or interpretation of words, phrases, signs, or symbols, rather than their form.