Martha Writes a Letter to a Movie Producer Sharing a Screenplay

question 25

Multiple Choice

Martha writes a letter to a movie producer sharing a screenplay that she has written. Her letter ends with the words "Enclosed please find a copy of the script. Very truly yours, Martha." In terms of readability, what mistake has Martha made in her letter?

• A)She has used clichés.
• B)She has used active voice.
• C) She has used outdated expressions.
• D) She has used very informal words.

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Definitions:

Customer Loyalty Rate

A metric that measures the proportion of customers who repeatedly purchase from a brand over a specific period, indicating their loyalty.

Market Share

The percentage of total sales in an industry generated by a particular company, indicating its size and competitiveness in the market.

Customer Retention Rates

A metric that measures the percentage of customers who remain with a company over a given period of time, indicating the effectiveness of customer loyalty and retention strategies.

Behavioral Loyalty

Behavioral Loyalty refers to the observable actions of consumers repeatedly purchasing or engaging with the same brand based on positive experiences or satisfaction.