In a Total Quality Management Environment, Decision-Making Power Is Distributed

question 19

True/False

In a total quality management environment, decision-making power is distributed to the people closest to the problem in an organization, who usually have the best information sources and solutions.

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Definitions:

Quality

The degree to which a set of inherent characteristics of a product, service, or process fulfills requirements.

JIT

Just-In-Time, a management strategy that aims to increase efficiency and decrease waste by receiving goods only as they are needed in the production process.

Low Quality

A term indicating inferiority in performance, durability, or appearance of a product or service relative to expectations or standards.

TPS Employee

An employee working within the Toyota Production System, focusing on lean manufacturing and continuous improvement.