You Wish to Take an Excel Course

question 29

Multiple Choice

You wish to take an Excel course. (Step 1 of the decision-making process.) You may enroll at one within your school or you may take a community class at the local library. (Step 2 of the decision-making process.) You've gathered the following information to aid in your decision-making process. This information illustrates which step in the decision-making process?

• A) Determine the decision alternatives.
• B) Evaluate the costs and benefits of the alternatives.
• C) Make the decision.
• D) Review the results of the decision.

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Definitions:

Listener

An individual who actively engages in hearing or receiving auditory information from a speaker.

Intercultural Skills

Abilities that enable effective interaction and communication with people from different cultural backgrounds.

Layout Effectiveness

Refers to how efficiently and effectively the arrangement of elements on a page or screen guides the user's attention and facilitates understanding.

Three-step Writing Process

A method of writing that includes planning, drafting, and revising/editing.