Chapter 21 Suggests Using Three Techniques to Make Your Language

question 40

Short Answer

Chapter 21 suggests using three techniques to make your language memorable. One technique is to refer to people, not to abstractions. What is one other technique described in the chapter?

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Definitions:

Corporate Culture

The collection of beliefs, values, practices, and behaviors that defines how a company's employees interact and work together.

Organizational Performance

Refers to how well an organization achieves its objectives and goals, often gauged through financial performance, efficiency, and other key metrics.

Observable Symbols

tangible manifestations or representations of an organization's culture, values, or identity.

Organizational Culture

The set of shared beliefs, values, customs, practices, and behaviors that define a social group or organization.