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What Kinds of Questions Should a Test Administrator Ask of a Participant

question 39

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What kinds of questions should a test administrator ask of a participant in a usability test who is unable to complete a task?


Definitions:

Trusting Relationships

involve interactions characterized by confidence, reliance, and belief in the integrity, character, and ability of another person or entity.

Self-Gain

The pursuit of personal benefit or advantage, often without regard for others.

Serve Followers

A leadership approach focused on the needs, development, and wellbeing of followers, prioritizing their interests.

Earn Respect

Achieving admiration and esteem from others through one’s actions, behavior, and character.

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