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What Kinds of Questions Should a Test Administrator Ask of a Participant

question 39

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What kinds of questions should a test administrator ask of a participant in a usability test who is unable to complete a task?


Definitions:

Nominal Group Technique

A structured method for group brainstorming that encourages contributions from everyone in the group and is used for generating and prioritizing ideas.

Assumptions

Preliminary ideas or beliefs taken as truth without verification, often used as a basis for theoretical models or planning.

Expert Estimates

The method of using knowledgeable individuals' judgments to predict outcomes, such as time or cost, in project management or planning.

Scenario Forecast

A planning tool involving the analysis of future situations by considering different plausible states of the world or business environment.

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