Focus Groups Can Use Several Variations of the Standard Procedure

question 54

Multiple Choice

Focus groups can use several variations of the standard procedure.Which of the following is not one of the variations mentioned in your text?

• A)respondent-moderator group
• B)client-participant group
• C)tag-team moderator group
• D)mini-group

---

Definitions:

Service Gaps

Refers to the difference between customer expectations for service quality and the actual service delivered, often used in marketing and customer service analysis.

Statistical Term

A word or phrase used in the field of statistics to describe a specific concept, method, or calculation related to data analysis.

Treatment Effect

Any measurable difference observed between a treatment and control group.

Counseling Programs

Structured educational and professional training programs designed to equip individuals with the skills needed to provide guidance and support to others.