In the Context of Managing People Through Change, Which of the Following

question 38

Multiple Choice

In the context of managing people through change, which of the following is most likely a response of frontline employees to change?

• A) They underestimate the impact of change and become insulated.
• B) They feel pressure to implement organizational change.
• C) They do not know the results of their decisions and programs.
• D) They shut down and become morale casualties.

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