Based on the Expectation That Two People in Conflict Should

question 40

Multiple Choice

Based on the expectation that two people in conflict should first try to arrive at a settlement together, organizations have a policy of making managers available to hear complaints. Typically, the first "open door" is that of the employee's

• A) immediate supervisor.
• B) choice of a neutral party.
• C) peers.
• D) immediate subordinates.
• E) personal counselor.

---

Definitions:

Disorder

A disruption to regular bodily structures and functions, often leading to symptoms that affect health and daily life.

Psychopaths

Individuals with a personality disorder characterized by persistent antisocial behavior, impaired empathy and remorse, and bold, disinhibited, and egotistical traits.

Fearless

Lacking fear, bold or brave in the face of potential danger or pain.

Remorse

A deep regret or guilt for a wrong committed.