The Management of D&D Group Wants to Begin Electronically Monitoring

question 14

Multiple Choice

The management of D&D Group wants to begin electronically monitoring the computer work of the employees who process claims filed by customers. Eden, the company's human resource executive, expects that employees will resist the monitoring, because they will feel robbed of their human dignity. How could the human resource department best address this concern?

• A) by telling employees the company has reason to believe something is wrong with their performance
• B) by keeping quiet the real purpose of the monitoring
• C) by making the data available on the company's intranet, so employees can compare their daily results with what others accomplished
• D) by applying the data to employee development programs that can help employees advance in their careers
• E) by sending the data to employee assistance programs to help with their mental health problems

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Definitions:

Temporal And Frontal Lobes

Brain regions with roles in processing auditory information, memory (temporal), and decision making, speech, and problem solving (frontal).

Difficulties Speaking

Challenges or impairments in the ability to produce speech sounds correctly or fluently, often due to developmental, neurological, or physical reasons.

Limbic System

A complex system of nerves and networks in the brain, involving several areas near the edge of the cortex concerned with instinct and mood. It controls basic emotions and drives.

Emotion And Memory

The interrelation between how emotions significantly influence the recall and retention of memories.