Performance Management Requires Knowing What Activities and Outputs Are Desired

question 5

True/False

Performance management requires knowing what activities and outputs are desired, observing whether they occur, and providing feedback to help employees meet expectations.

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Definitions:

Routine Requests

Standard inquiries or appeals that are made regularly within the context of business or professional communication.

Potential Sale

An opportunity that might result in the purchase of goods or services.

Goodwill Message

A communication intended to foster positive relations, often expressing thanks, congratulations, or well-wishes.

Positive Response

A favorable or affirmative reaction to a message, proposal, or situation.