Which Approach to Performance Feedback Is Generally Most Effective

question 9

Multiple Choice

Which approach to performance feedback is generally most effective?

• A) problem-solving
• B) tell-and-sell
• C) tell-and-listen
• D) tell-and-train
• E) listen-and-sell

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Definitions:

Credibility

The quality of being trusted and believed in, often achieved through reliability, validity, and competence.

Skepticism

An attitude of doubt or a disposition to incredulity either in general or toward a particular object.

Message

A piece of information or communication sent from one person to another.

Clear

Easily understandable, without ambiguity or confusion.