Derrick, a Sales Manager at Kappa Corp

question 89

Multiple Choice

Derrick, a sales manager at Kappa Corp., finds that Jack, a salesman, lacks motivation to perform well in his job. In the context of finding solutions to performance problems, what is the right way to deal with this situation?

• A) Derrick must reduce Jack's pay to punish him.
• B) Derrick must warn Jack that he will be demoted if his performance continues to be poor.
• C) Derrick must ask Jack to learn from salespeople who perform better than he does.
• D) Derrick must counsel Jack to help him understand the factors that are affecting his motivation.
• E) Derrick must ask Jack to take a vacation to think about what is causing his lack of motivation.

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Definitions:

Personal

Relating to or affecting a particular person rather than anyone else; individual or private.

Maslow Hierarchy

Maslow's Hierarchy is a psychological theory proposed by Abraham Maslow that categorizes human needs into a five-tier model, from basic physiological needs to self-actualization.

Self-actualization Needs

The highest level in Maslow's hierarchy of needs, representing the realization of one's potential, self-fulfillment, seeking personal growth and peak experiences.