Regan and Fazio (1977)found That Attitudes Based on Direct Experience

question 5

Multiple Choice

Regan and Fazio (1977) found that attitudes based on direct experience were more ______,

• A)resistant to change
• B)likely to predict behavior
• C)extreme
• D)all of these

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Definitions:

Statistical Quality Control

A method of using statistical methods to monitor and control a process to ensure that it operates at its full potential to produce conforming product.

Control Limits

The boundaries in control charts that distinguish between normal and abnormal variations of the process being monitored.

Quality Control Measures

Quality control measures are the techniques and activities used to ensure that the quality of a product or service meets certain standards and specifications.

Special Causes

Unusual factors or events that impact the process and result in variations not accounted for by the existing process model.