Recently a Disgruntled Employee Walked into a Large Grocery Chain's

question 283

True/False

Recently a disgruntled employee walked into a large grocery chain's midwest distribution center and opened fire on his fellow workers. He killed or injured several people before being killed by the local police. The grocery chain is very concerned about the threat of workplace violence in the future. One way to deal with this threat is for management to hold focus groups to invite employee input. Another way is to make certain that the company hires managers with good interpersonal skills.

Recognize the importance of cultural practices, such as business card exchanges in high-context cultures.

Describe the different orientations (ethnocentric, geocentric) towards international staffing and management.

Comprehend the perspectives and practices on leadership and staff selection in different cultures.

Understand the concept of culture shock and its duration.

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Definitions:

Ethical Standards

The criteria that guide the behavior of individuals and organizations, reflecting what is morally right and wrong.

Fairness, Equity

The quality of being impartial and just, and ensuring individuals receive what they deserve based on their needs, conditions, and contributions.

Compromise

A settlement of differences by mutual concessions or modification of demands.

Future Favors

A practice commonly seen in developing countries based upon mutual obligation and resulting in the exchange of favors over years and even generations; also used in some industrialized countries such as Japan and South Korea.