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While downloading a license to a software program, Harriet reads the Terms of Agreement document which states that the company is not liable for any unforeseen damages that arise from the software. Harriet clicks on "Accept" and continues to install the program. The document is an example of a(n) ________.
Actor-observer Bias
The tendency to attribute one's own actions to external causes while attributing others' actions to internal characteristics.
Self-serving Bias
The common human tendency to attribute positive events to one's own character but attribute negative events to external factors.
Environmental Cause
A factor in the surrounding environment that contributes to the development or outcome of a condition or event.
Dispositional Attributions
Explanations for behavior that ascribe actions to inherent personality traits rather than external situations or circumstances.
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