A High-End Restaurant Is All About Delighting Customers

question 30

Multiple Choice

A high-end restaurant is all about delighting customers. The chefs and waiters are free to make decisions that satisfy customer needs, even if it requires extra time or cost. Because the restaurant staff is highly talented and experienced, the restaurants owners take a hands-off approach to daily operations. The firm's organizational design would most likely feature which of the following?

• A) high efficiency, high responsiveness
• B) high control, low efficiency
• C) low control, high empowerment
• D) low efficiency, low responsiveness

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Definitions:

Pain Management

The practice of medicine and methodologies aimed at alleviating or reducing pain in patients through various treatments and therapies.

Rehabilitation

A program or process designed to help individuals recover from injury, disease, or addiction, aimed at restoring physical, sensory, and mental capabilities.

Diagnostic Testing

Medical tests and procedures used to determine the presence of a disease or the cause of certain symptoms in a patient.

Surgery

Medical procedure involving the incision with instruments; performed to repair damage or arrest disease in a living body.