The Executive Team at a Major Retailer Recently Reorganized the Company

question 40

Multiple Choice

The executive team at a major retailer recently reorganized the company. They decided to departmentalize in a way that would improve responsiveness to the unique demands of customers in different regions of the country. This is especially important because regional preferences are so distinct in their retail category. The company realizes this could create inefficiency because of the duplication of certain activities. In this scenario, the executive team most likely decided to departmentalize by which of the following?

• A) customer
• B) product
• C) specialty
• D) location

---

Definitions:

Existential Conflicts

Psychological struggles stemming from concerns about meaning, choice, freedom, and mortality.

Sigmund Freud

Austrian neurologist and the founder of psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst.

John Watson

An American psychologist who established the psychological school of behaviorism, emphasizing the study of observable behavior.

Abraham Maslow

An American psychologist known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority, culminating in self-actualization.