Whirlpool Failed to Provide an Instruction Manual with a Certain

question 81

Multiple Choice

Whirlpool failed to provide an instruction manual with a certain type of new washing machine. Which basic consumer right did Whirlpool's action violate?

• A) the right to choose
• B) the right to be heard
• C) the right to be informed
• D) the right to courteous service

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Definitions:

Verbal Cues

Spoken indicators or commands that convey information or instructions.

Nonverbal Cues

Communication methods that do not involve words but are expressed through body language, facial expressions, gestures, and tone of voice.

Stops Breathing

A cessation of the flow of air to and from the lungs, known medically as apnea, which can be temporary or chronic.

Brain Disorder

A condition affecting the structure or function of the brain, leading to physical or psychological impairments.