Anisha, a Personal Fitness Trainer, Wants to Get More Clients

question 36

Multiple Choice

Anisha, a personal fitness trainer, wants to get more clients in the area. She obtains membership lists from local health clubs and the YMCA so she can contact these individuals about the services she offers. Which step in the personal-selling process does this represent?

• A) making the presentation
• B) answering objections
• C) prospecting
• D) approaching the prospect

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Definitions:

Arnett

Refers to Jeffrey Jensen Arnett, a psychologist known for his work on emerging adulthood and development.

Feel Grown Up

The subjective experience of perceiving oneself as more mature or adult-like, often accompanied by increased responsibilities and changes in self-perception.

Age Ranges

Distinct categories into which human ages are divided for the purpose of study and analysis, often relevant in developmental psychology and sociology.

Erik Erikson's Theory

A psychoanalytic theory of psychosocial development comprising eight stages from infancy to adulthood, each defined by a specific conflict.