A New Restaurant Uses Robots as Servers

question 74

Multiple Choice

A new restaurant uses robots as servers. There are some issues still to be worked out before the restaurant can rely on the robots completely but the robots are a big hit, especially with kids. Which of the following is the benefit of innovation to the restaurant?

• A) improves function or quality
• B) enables a lower cost
• C) offers customers a new experience
• D) eliminates human error

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Definitions:

Visible Outcome

Results or effects of actions or activities that are easily observed, quantified, or measured by others, contributing to accountability and evaluation.

Skill Variety

The degree to which a job requires a variety of different activities that involve the use of multiple skills and talents of the person performing the job.

Job Restructuring

The process of modifying job roles and responsibilities, often to improve productivity, satisfaction, or accommodate workers' needs.

Scientific Management

A management theory that examines and integrates work processes to enhance economic effectiveness and particularly boost labor productivity.