Dual Agency Occurs When an Agent Acts for Two or More

question 30

True/False

Dual agency occurs when an agent acts for two or more different principals in the same transaction.

Recognizing the impact of cognitive appraisal in emotional responses.

Insight into how physiological arousal can influence emotions and vice versa (spillover effect).

Awareness of the potential for emotions to occur without conscious cognitive appraisal.

Distinguishing between different physiological responses associated with various emotions.

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Definitions:

Human Capital

The collective skills, knowledge, and competencies of an organization's workforce that contribute to its value and competitive advantage.

Multicultural Teams

Work groups composed of members from diverse cultural backgrounds, bringing different perspectives and solutions to the team.

Corporate Social Responsibility

A business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders.

Triple Bottom Line

Triple bottom line is a framework or theory that broadens a business's focus on the financial bottom line to include social and environmental considerations.