The Idea Behind Customer Relationship Management Is to Enhance Customer

question 57

True/False

The idea behind customer relationship management is to enhance customer satisfaction and stimulate long-term customer loyalty.

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Definitions:

Negotiate

The process of discussing something with another party to reach a mutually acceptable agreement or compromise.

Protective Legislation

Laws enacted to ensure worker safety and rights, including regulations on workplace conditions, hours, and child labor.

Strong

Having the power to withstand or exert great force, durability, or influence, often used in various contexts such as physical strength, strong arguments, or strong economies.

Business Climate

The economic and regulatory environment that affects the operation, growth, and profitability of businesses.