Value-Chain Analysis Can Be Used to Determine If a Business

question 133

Multiple Choice

Value-chain analysis can be used to determine if a business is adding unique value in all of the following areas, except

• A) product research.
• B) human resources.
• C) process innovation.
• D) quality management.
• E) location decisions.

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Definitions:

Marginal Cost

A rise in the comprehensive cost when producing an additional unit of a product or service.

Fixed Cost

A charge that stays the same, no matter how much is produced or sold in terms of goods or services.

Variable Costs

Expenses that vary directly with the level of production or volume of output.

Snow-clearing

The process of removing snow from surfaces, like roads and walkways, to make them accessible and safe.