A Business Analyst Uses Data Mining to Establish a Negative

question 1

Multiple Choice

A business analyst uses data mining to establish a negative correlation between customer complaints and customer relations training hours for employees. She concludes increasing training will reduce customer complaints. What is a key weakness in this approach as stated?

• A) Data demands are exceedingly high.
• B) Deductive reasoning uses untestable assumptions.
• C) Strength of inductive reasoning is unknown.
• D) There is no use of inductive reasoning.

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