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_____ Are People's Explanations of the Causes of Their Behaviours

question 21

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_____ are people's explanations of the causes of their behaviours or performance.


Definitions:

Assertiveness

The quality of being self-assured and confident without being aggressive, in the context of communication and interpersonal relations.

Cooperativeness

The willingness to work together with others for a common goal or benefit.

Collaborating Conflict-handling Style

An approach to conflict in which parties involved work together to find a mutually beneficial solution.

Explosive Situation

A highly tense or volatile scenario that is likely to lead to conflict or break down in communication.

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