Anthony Company Has Analyzed Its Customer Base and Realizes That

question 22

Multiple Choice

Anthony Company has analyzed its customer base and realizes that it has a few customers who provide both high revenue and high profitability.This suggests that the appropriate commitment to those customers would be:

• A)Customer success.
• B)Review reason for doing business.
• C)Good basic customer service.
• D)Customer satisfaction.

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Definitions:

Stereotypes

Oversimplified ideas or generalized beliefs about a particular group of people.

Observable Likenesses

Features or characteristics that can be seen and identified as similar between two or more items or people.

Two-Word Verbs

Verbs that consist of a verb and a preposition or adverb which together create a meaning different from the original verb.

Nonnative Speakers

Individuals who speak a language other than their first language or mother tongue.