The Idea That Variability Is the Source of Most Quality

question 6

Multiple Choice

The idea that variability is the source of most quality problems was a major contribution of which quality management thought leader?

• A)Juran
• B)Imai
• C)Crosby
• D)Deming

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Definitions:

Discount Rate

Discount Rate is the interest rate used in discounted cash flow (DCF) analysis to determine the present value of future cash flows.

Mutually Exclusive

Situations or events that cannot occur at the same time; choosing one option excludes the choice of another.

Cash Flows

The total sum of money transfers both incoming and outgoing in a firm, majorly affecting its financial readiness.

Profitability Index (PI)

The present value of an investment’s future cash flows divided by its initial cost; also benefit/cost ratio.